Adopting the UAT Scrum Framework for Systematic Quality Assurance

WANTANA SISOMBOON, Nuansri Denwattana, Nuttaporn Phakdee


Currently, competition in the software organization business is rapidly increasing especially in systems that are essential instruments and which have a direct effect on an organization's survivability. Software companies must place importance on quality assurance activities in order to ensure the quality of products and information. The tests must focus not only on software products, but also on the accuracy of information shown. The aim of this study is to introduce the UAT Scrum framework, which is an application of a Software development method called Scrum together with UAT methodology called the PEF framework. In addition, “User stories” were used to express the “Definition of Done” in UAT testing to ensure all stakeholders understand the goals. The User stories were used to complete the outline of the tasks for the entire team. Three Nursing Colleges within Thailand were selected as test sites for this research. Twenty-nine nurses, five administrators and ten members of the QA and software development team were included as a sample. The average result of the experiment was 3.97. Participants were satisfied with the UAT Scrum framework for the UAT testing process. The end users and the UAT team improved their communication. User stories on the Kanban board provided comprehensive information on the work for which they were responsible and showed completeness of the information clearly. Utilizing the Scrum UAT framework also vastly improved the QA team and software developers’ working processes, relieved time constraints, and assisted in producing software of a higher standard.

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